1. Overview
This policy sets out the specific rights of residents of the European Economic Area and United Kingdom under the General Data Protection Regulation (GDPR and UK GDPR), the rights of California residents under the California Consumer Privacy Act as amended by the California Privacy Rights Act (together, the CCPA), and how fntsycino.com uses cookies and similar technologies. It supplements our Privacy Policy.
2. Your Rights Under the GDPR
- Right of access: obtain confirmation of whether we process your data and a copy of it.
- Right to rectification: have inaccurate or incomplete data corrected.
- Right to erasure: request deletion where data is no longer needed, consent is withdrawn or processing is unlawful, subject to legal retention obligations.
- Right to restriction: ask us to limit processing while a dispute about accuracy or lawfulness is resolved.
- Right to data portability: receive data you provided in a structured, machine-readable format and have it sent to another controller where technically feasible.
- Right to object: object to processing based on legitimate interests, and at any time to direct marketing.
- Automated decision-making: not to be subject to a decision based solely on automated processing that significantly affects you, without the safeguards required by law. Where automated fraud or verification checks produce an adverse result, you can request human review.
- Withdraw consent: at any time, without affecting earlier lawful processing.
- Complaint: lodge a complaint with your local supervisory authority, or with Integritetsskyddsmyndigheten in Sweden.
We respond to requests within one month, extendable by two further months for complex requests, in which case we will let you know.
3. California Residents: CCPA Disclosures
In the preceding twelve months we have collected the following categories of personal information: identifiers (name, email, username, IP address); customer records (address, phone, payment details); characteristics of protected classifications (age, for eligibility only); commercial information (contest entries and purchases); internet or network activity (device and usage data); geolocation data (approximate, derived from IP); audio or electronic information (support call recordings, where notified); and sensitive personal information (government ID and account log-in credentials), used only for verification, security and legal compliance.
We collect this information directly from you, from your devices, and from verification and payment providers, for the business purposes described in our Privacy Policy. We disclose it only to service providers and contractors for those purposes.
We do not sell personal information and we do not share it for cross-context behavioural advertising. We do not knowingly sell or share the personal information of consumers under 16.
Your CCPA rights
- Right to know the categories and specific pieces of personal information we have collected, the sources, purposes and the categories of third parties to whom it is disclosed.
- Right to delete personal information, subject to legal exceptions.
- Right to correct inaccurate personal information.
- Right to opt out of the sale or sharing of personal information. Although we do not sell or share, we honour Global Privacy Control signals as an opt-out request.
- Right to limit the use of sensitive personal information to purposes permitted by law; we already limit use to those purposes.
- Right to non-discrimination for exercising any of these rights.
You or an authorised agent can submit a request by emailing privacy@fntsycino.com or calling +46 8 520 274 10. We will verify your identity by matching information you provide with information we hold, and respond within 45 days, extendable by another 45 days where reasonably necessary.
4. What Cookies Are
Cookies are small text files stored on your device by your browser. Similar technologies include local storage and pixels. They allow a website to remember your actions and preferences, keep you signed in securely and understand how the site is used. Cookies can be first-party, set by us, or third-party, set by a service provider acting for us.
5. Cookie Categories We Use
6. Managing Your Cookie Choices
When you first use the registered platform, you are asked to accept or reject non-essential cookies, with options as easy to reject as to accept. You can change your choices at any time in the Privacy section of your account settings. You can also block or delete cookies through your browser settings; blocking strictly necessary cookies may prevent parts of the platform from working. We respect Global Privacy Control signals and treat them as a rejection of non-essential cookies.
7. Contact
For any request or question about this policy, contact our data protection team at privacy@fntsycino.com, by phone on +46 8 520 274 10, or by post to fntsycino.com, Kungsgatan 44, 111 35 Stockholm, Sweden.